Terms of service

Terms of Service

Last updated: September 2026

Welcome to ROVIK. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. General

ROVIK operates this online store and provides products and related services to customers. Throughout the site, the terms “we”, “us”, “our”, and “ROVIK” refer to ROVIK.

By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.

2. Products and Product Information

We make reasonable efforts to display our products, images, descriptions, prices, and other information as accurately as possible.

However, product colours, appearance, packaging, and other details may vary slightly from what is displayed on your device.

We reserve the right to correct errors, update product information, or discontinue products at any time without prior notice.

3. Prices and Payments

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

You agree to provide accurate billing, payment, and contact information when placing an order.

We reserve the right to refuse or cancel an order if there is an error in pricing, product information, payment, or availability.

4. Orders and Order Acceptance

Placing an order on our website does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, payment issues, suspected fraudulent activity, or incorrect customer information.

If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method.

5. Shipping and Delivery

We ship orders to the delivery address provided by the customer at checkout.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

ROVIK is not responsible for delays caused by incorrect addresses, unavailable recipients, courier issues, or circumstances outside our reasonable control.

For more information, please refer to our Shipping Policy.

6. Returns and Refunds

ROVIK offers a 7-day return period subject to the conditions described in our Return & Refund Policy.

Products must meet the applicable return conditions before a return or refund can be approved.

Please review our Return & Refund Policy for complete information regarding returns, damaged products, incorrect products, exchanges, and refunds.

7. User Responsibilities

You agree not to:

  • Use our website for unlawful or fraudulent purposes.
  • Provide false or misleading information.
  • Attempt to interfere with the security or operation of our website.
  • Copy, reproduce, or misuse our website content without permission.
  • Attempt to gain unauthorized access to our website or systems.

8. Intellectual Property

All content on this website, including the ROVIK name and logo, product images, graphics, text, designs, and other materials, is owned by or licensed to ROVIK unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. Third-Party Services and Links

Our website may use third-party services such as payment providers, shipping companies, analytics services, or other external platforms.

We are not responsible for the policies, availability, or performance of third-party services that are outside our control.

10. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, ROVIK will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, website interruptions, courier delays, or misuse of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated terms.

13. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

ROVIK
Email: ecomlavlesh@gmail.com