Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, the product must be unused and in the same condition that you received it, with its original packaging and tags where applicable. You may also be required to provide your order number or proof of purchase.
How to Request a Return
To start a return, please contact us at ecomlavlesh@gmail.com within 7 days of receiving your order.
Please contact us before sending any product back. Products returned without prior approval may not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order when you receive it. If the product is defective, damaged, or you receive the wrong product, contact us as soon as possible at ecomlavlesh@gmail.com with your order details and clear photos/videos of the issue.
We will review the issue and provide an appropriate resolution.
Non-Returnable Items
Products that have been used, damaged due to misuse, or returned without their original packaging may not be eligible for return.
Certain products may also be non-returnable due to their nature or hygiene requirements.
Exchanges
If you want to exchange a product, please contact us within the 7-day return period. Exchanges are subject to product availability and approval.
Refunds
Once we receive and inspect an approved return, we will notify you whether your refund has been approved.
If approved, the refund will be processed to your original payment method. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.
For any questions regarding returns or refunds, please contact us at ecomlavlesh@gmail.com.